Friday, January 06, 2006

The Swift Pace of Online Business

The people over at are swift.

As I had discovered earlier, ordering and downloading an e-document on Amazon is a breeze, even though I received something different from what was offered.

Well, they have sent a quick and polite promise of refund:

I've requested a refund of $6.00 to your credit card. This refund should go through within 2-3 business days and will appear as a credit on your next credit card billing statement.

(Thank you, folks!)

Have they fixed the error that led to this situation in the first place?

Not yet. As I write, the digtial edition of the book at $ 6 is still on offer:

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